Deliver secure digital services to citizens, streamline agency access, and modernize identity infrastructure across your government operations.
State and local government agencies face the challenge of delivering secure, accessible digital services to millions of citizens while managing complex multi-agency environments. You need identity solutions that unify access across departments, protect sensitive data, ensure compliance, and improve citizen experiences.
We help government organizations implement centralized identity platforms, integrate diverse agency systems, and deploy citizen identity (CIAM) solutions that enhance security and service delivery.
State and local government agencies face unique identity and security challenges:
Without centralized identity infrastructure, government agencies face fragmented services, security vulnerabilities, poor citizen experiences, and compliance challenges.
We assess your multi-agency environment, identify interoperability challenges, and develop roadmaps for centralized identity platforms. Our advisory services help you navigate federal and state compliance requirements, plan identity proofing strategies, and design citizen adoption programs that ensure successful transformation.
Our certified specialists deploy centralized identity platforms using Okta, integrate identity proofing solutions, create standardized verification protocols customized to agency needs, and onboard applications across departments. We implement MFA, threat detection, and secure access controls while ensuring compliance with privacy regulations.
We provide ongoing management of your identity platforms—monitoring agency integrations, optimizing identity proofing workflows, conducting health assessments, and ensuring your systems maintain compliance and performance as citizen services evolve.
A Midwest state agency embarked on an ambitious initiative to centralize citizen access across over 60 state agencies, each with separate systems and user stores. They needed to streamline digital service delivery, enhance cybersecurity through identity proofing, ensure widespread citizen adoption, and comply with strict federal and state privacy regulations.
We implemented a centralized platform using Okta IAM solutions with MFA and threat detection, integrated industry-leading identity proofing to reduce fraud risk, conducted interviews to uncover technical and regulatory verification requirements, created standardized identity protocols customized to agency needs, and executed statewide outreach for citizen adoption.
Results: Improved security and user satisfaction through enhanced measures and streamlined login, achieved interoperability across 60+ agencies with seamless single sign-on access, standardized identity proofing with agency-customized protocols, and ensured compliance with all federal and state privacy and security regulations.