Flexible Support for Full Workday Optimization
When it comes to getting the most out of your Workday investment, you need to ensure that you have a partner who has your back for the long term. From assisting your employees transition to Workday, continuous improvements to your business processes, or simply providing access to the same expertise you had during your deployment, Active Cyber’s Managed Services delivers.
Post Go-Live Support
Active Cyber's experts understand how stressful — and expensive — working with multiple technologies can be. Having us as an extension of your team, you benefit from access to expertise with clear service-level expectations that are designed uniquely for your needs. Our approach helps you get the most out of your Workday solution while empowering you to achieve more.
Our customer-specific environment is easily adaptable and offers unparalleled client support from initial post go-live implementation to continued optimizations when adding new features and integrations.
We understand that your needs shift and grow over time, and we adapt with dynamic solutions that work for you.
Active Support Includes:
Flexible Packages
We will meet you whenever you need and at your speed. Our monthly and quarterly support packages cater to your unique needs and align with immediate priorities and long-term goals. As your needs grow over time, we stay agile and adapt accordingly.
Continuous Optimizations
Our team will proactively monitor your Workday environment and make recommendations for product update cycles. Our packages ensure adoption and preemptive error/issue resolution. We will always keep you up to speed with system and process best practices so your optimizations stay up-to-date.
Ad-Hoc Development
Need something done on the fly? No problem. Our support team can pivot quickly to facilitate changes or additions to Workday functionality not requiring a full project-based approach.
Quick Access to Workday Experts
We're an extension of your team. We get to know your pains, processes, and goals intimately so you always have direct access to the same level of product expertise experienced during your Active Cyber deployment.
Roadmap Planning
Not only do we help with your priority needs, our methodology includes staying proactive with your desired future state. Our Active Cyber support team will facilitate advisory sessions to build forward-looking, comprehensive roadmaps to successfully get you to the finish line.
Training & Knowledge Transfer
User adoption and knowledge transfer are critical to the success of your Workday products being utilized to their full potential. With our training options, we help empower your team members to get in the driver's seat and stay nimble, proactive, and quick to data changes without relying on IT.